Page 143 - Understanding Economics for Class 10

injustice to public notice to involve more number of people.
(iii) These groups help individual on how to approach consumer court and sometime fights the
case on behalf of them. Such groups get financial aid from the government also.
(iv) Consumer movements can be effective only with the consumers’ active involvement. It
Goyal Brothers Prakashan
requires a voluntary effort and struggle involving the participation of one and all.

11. Critically examine the progress of consumer movement in India.
Ans. The consumer movement in India has undergone significant growth and transformation over the
years, leading to increased consumer awareness. The enactment of COPRA in 1986 played a
crucial role in empowering the movement. The establishment of consumer courts and consumer
groups has been a positive step forward. However, in present-day India, the consumer redressal
process remains complex, costly, and time-consuming. Engaging in legal procedures, attending
court proceedings, and hiring lawyers can be cumbersome. While there are over 700 consumer
groups in the country, only around 20-25 are well-organized and effectively functioning.

12. Match the following.
Column I Column II

(i) Availing details of ingredients of a (a) Right to safety
product

(ii) Agmark (b) Dealing with consumer cases
(iii) Accident due to faulty engine in a (c) Certification of edible oil and cereals
scooter
(iv) District Consumer Commission (d) Agency that develop standards for goods
and services
(v) Food fortification (e) Right to information
(vi) Consumers International (f) Global level institution of consumer welfare
organisations

(vii) Bureau of Indian Standards (g) Addition of key nutrients to staple foods

Ans. (i) – (e), (ii) – (c), (iii) – (a), (iv) – (b), (v) – (g), (vi) – (f), (vii) – (d)

13. Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive authorities established
for consumer disputes redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District
Consumer Commission.
(iv) It is worthwhile to move to consumer commissions only if the damages incurred are of
high value.
(v) Hallmark is the certification maintained for standardisation of jewellery.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage

Ans. (i) False, (ii) True, (iii) True, (iv) False, (v) True, (vi) False (vii) True

E-126 Economics Class X